How Credits Work

Credits are Extend’s universal billing unit. Every processor run consumes credits; each subscription plan comes with a monthly amount, and you can add more via bulk buys or auto‑top‑ups whenever you want.

🚀 At‑a‑Glance Cost Cheat Sheet (Starter plan*)

Action	Light ($/page)	Performance ($/page)
Parse	$0.003	$0.02
Classify	$0.003	$0.01
Split	$0.005	$0.02
Extract	$0.007	$0.03

Prices assume Starter plan credit rate of $0.01 / credit. Scale, Growth, and Enterprise plans have access to significantly lower per‑credit rates. Multiply the credits in Processor Prices by your plan’s rate for your exact $/page.

Monthly Credit Pools

Plan	Monthly credits included	Overage	What happens if I run out?
Starter	30,000	$0.01 / credit	⚠️ Jobs stop until you top‑up
Scale	100,000	$0.008 / credit	⚠️ Jobs stop until you top‑up
Growth	Custom	Discounted	Jobs keep going; overages billed monthly
Enterprise	Custom	Discounted	Jobs keep going; overages billed monthly

† Same price for bulk and auto‑top‑ups. Credits from top‑ups expire 12 months after purchase.

Processor Prices (credits / page)

Action	Light	Performance
Parse	0.3	2
Classify	0.3	1
Split	0.5	2
Extract	0.7	3

🧮 How to get $/page: credits / page × your plan’s extra‑credit price (e.g., 0.7 cr × $0.01 = $0.007).

Example Workflow Cost

Let’s walk through a complete workflow processing a 5-page PDF invoice:

Step-by-Step Breakdown

Step	Processor	Pages	Credits per Page	Total Credits	Cost (Starter)
1	Parse (Light)	5	0.3	1.5	$0.015
2	Classify (Light)	5	0.3	1.5	$0.015
3	Extract (Light)	5	0.7	3.5	$0.035
Total				6.5	$0.065

What This Means

Input: 5-page PDF document
Workflow: Parse → Classify → Extract (all using Light processors)
Total Credits: 6.5 credits consumed
Total Cost: $0.065 on Starter plan ($0.010 per credit)

Cost on Different Plans

Plan	Per Credit	Total Cost
Starter	$0.01	$0.065
Scale	$0.008	$0.052
Growth	Custom	Contact sales
Enterprise	Custom	Contact sales

Purchasing & Managing Credits

Bulk Buy — add credits any time; expires after 12 months.
Auto‑Top‑Up — pick a threshold, and we’ll automatically top you up if your credit balance falls below it.
Credits live at the organization level and are shared across all seats & projects.

Staying in Control

Dashboard — real‑time balance and usage history.
Alerts — receive email notifications at custom thresholds so you’re never surprised.

FAQ

Do monthly credits roll over? No. They refresh at each billing cycle.

What happens if I run out? Jobs will stop processing on Starter & Scale tiers; On Growth & Enterprise, we continue processing & bill for overages.

Volume discounts? Absolutely — please contact our sales team (Growth & Enterprise).

Can I set up alerts for low credits? Yes! Configure email alerts to get notified at custom thresholds.

What file types are supported? See our supported file types guide.

Need a hand?

Contact sales or reach out to us on Slack.

For technical questions, check out our API documentation or contact support.